Wednesday 27 March 2019

Tesla's new return policy off to confusing start because of Elon Musk

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Tesla CEO Elon Musk's tweets are causing a stir yet again — but this time it's about the electric car company exec's guidance on car returns clashing with what's on the company website.

Tesla's return policy lays out a seven-day return window for any cars delivered. But it specifies that that you're only eligible for a return if "you have taken delivery of your vehicle without ever having taken a test or demo drive with us."

Around 5 p.m. PT Wednesday, the return policy page included this key detail, as seen below on the left. But by 6 p.m. PT the site had been updated, without the test drive limitations. Read more...

More about Tesla, Elon Musk, Electric Vehicles, Returns, and Tech

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