How Google's Jigsaw is trying to detoxify the internet

The internet can feel like a toxic place. Trolls descend on comment sections and social media threads to hurl hate speech and harassment, turning potentially enlightening discussions into ad hominem attacks and group pile-ons. Expressing an opinion online often doesn't seem worth the resulting vitriol.

Massive social platforms—including Facebook, Twitter, and YouTube—admit they can't adequately police these issues. They're in an arms race with bots, trolls, and every other undesirable who slips through content filters. Humans are not physically capable of reading every single comment on the web; those who try often regret it. Read more...

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