Google Fiber Missteps Could Tarnish Brand

This winter has been very rough on Google Fiber, Alphabet's high-speed Internet service. An overabundance of snow, ice and water have caused service outages. Why do these issues not seem to hamper competitors? The latest news is that the service is leaving Louisville, supposedly due to a faulty installation process. Why not correct the faults? What is the real problem at Google Fiber? Traditional competition starts with the local phone and cable television companies. That category includes both large companies and loads of smaller players.

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