Thursday, 7 November 2019

Uber, Lyft passengers are too polite to tell drivers to be quiet

Even if you want to tell your ride-hail driver to STFU and drive in silence, most of us hold our tongues and let the driver prattle on.

Miss Manners would be pleased with the results of Gridwise's passenger and driver report out this week. After surveying 200 drivers and 1,500 riders in collaboration with the Migo on-demand ride aggregator app, Gridwise (a data analytics firm that tracks the ride-sharing industry) found 90 percent of passengers said they would never tell a driver to stop talking even if they're annoyed. 

More than half of surveyed riders said they'd rather their driver stayed silent during the ride. More than 40 percent said their driver has annoyed them in some way, so it's not just constrained to talking too much. Read more...

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