It's not going to be an easy task, but before Samsung can earn back consumer trust, it'll need to explain what went ultimately went wrong with the Galaxy Note7 and caused it to be discontinued.
A month after publicly apologizing for the Note7 and promising to launch a thorough investigation into the disastrous phone launch, Samsung has now reportedly concluded its internal investigation, according to The Korea Herald.
Although no definitive details as to what caused so many Note7's to explode and prompt two global recalls before the phone was permanently discontinued were shared, the report claims Samsung has shared its investigation findings with third-party labs such as the Korea Testing Laboratory and UL. Read more...
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