Friday, 28 September 2018

Spotify may be cracking down on delinquent Family Plan users

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All good scams end eventually.

Spotify has been sending some users on its premium Family Plan messages asking them to confirm their address with GPS coordinates, according to Quartz

Spotify is classifying the messages as part of a test for improvements to its Family Plan user experience. But the requests, and Spotify's customer service messages, suggest that the streaming service is trying to weed out customers on the family plan who are not actually in the same single home-based family.

@Spotify Why do you keep asking me to confirm my GPS location? This is the 5 email in the last 2-3 weeks. I pay for the premium service! How does confirming my location confirm who my family members are!? Fix it pic.twitter.com/NrRXEVRPkS

— Enrique Davila (@_eenriquee_) September 28, 2018 Read more...

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