My co-worker, Tracey, held her iPhone like a baby bird with a bent wing.
I stared at the dark screen. The device was still on, but stuck between the worlds of being living technology, and a busted iPhone. She explained that while making a phone call shortly after having third-party iPhone screen repair company iCracked replace her shattered iPhone 6 screen, the device made a popping sound, and got really hot in one corner. Then, her screen cracked, and burnt her ear. She wanted to know what to do. iCracked was ready to let the original technician repair her phone again. I warned her against it. The phone was obviously dangerous—and letting them touch it again probably wouldn’t help. Read more...
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